We love living here. 0 Photo. However, The Terrace Apartments have given me so many problems in just the short time I have lived here. Paint pealing off stairs since day one and have never repainted after several requests. Thanks Emma for taking the time to share your experience and for recognizing Berenisa. I haven't had shingles on my roof in over 6 months now. I absolutely do not like talking negatively about businesses but this is not something I can let go because of how it has been handled. ), and the office is very responsive and they always address any issues in a prompt manner (in less than 24 hrs). Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. COVID update: The Terrace Apartments has updated their hours and services. The location is clean, professional, and well-maintained. I was told by management staff going into this that electric costs would be separately paid for through SCE, but was not told that this didn't include electric HVAC costs, which I found out on day of lease signing. Hi Moriah,We are so sorry to read about these unfortunate circumstances. See 1 floorplans, review amenities, and request a tour of the building today. We appreciate your compliments and kind words about our community and associates. There are quite a few housing options available, but don't pass by the apartments at Bradford Terrace in Placentia, CA during your search. Hi Jackie,Thank you so much for your feedback and the 5 stars :) Your Team @ Terrace. On top of the lack of communication, I have not been offered any sort of compensation. If you have an electric vehicle, this is something to keep in mind. These problems are always fixed with temporary solutions until it gets absolutely horrible. Hey Jose - GO COWBOYS!!!! The Terrace Apartment Homes has 2.5 stars. The Terrace Apartments feature single story, one-bedroom garden homes located in the foothills of Rancho Cucamonga. Tony Murca, who works in Maintenance at The Terrace Apartments should be commended on his very strong work ethic! I have brought all of this up to management. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Let's see how that turns out for the next person who lives here. We are dedicated to the needs of our residents so come home to quality service from the team that cares. Browse Thank you for the great review Coryna! One problem though...there's laminate flooring in the entire apartment. For how much I pay for this studio, it is absolutely unacceptable. I think the best attribute about living here is dealing with the leasing consultants : Cristine Murca, Carla, Simone and Kalana, are absolutely wonderful people! I've been a "TerraceAN" for over a year now, and so far, everyone has been so nice. I mean i could do that if thats all the job is. Helped me through the entire escrow process, even when dealing with a tricky loan. Horrible horrible! There is zero insulation in these walls and no central air so it's a convection oven during the summer. I called management and asked if there could be notification after getting a migraine and having to call off work due to the noise and was told "that's just apartment living, get used to it" That was the first instance but there were several others where construction noise was so loud that it gave me a migraine. Very friendly, very on top of things. The Terrace Apartments gives you luxury living at its finest! Ben E, Hello Ben,We appreciate the 4 stars and your kind comments towards Kalana and our other staff members. In beautiful Santa Clarita Valley of something techs do knock as a learning to... Any agent or in person is one of our residents so come home to quality service from the usual neighbor! Time out & say the property is looking real clean & good come through for me next someone. Changes on covid worst enemy ValenciaCommunity Manager, I highly recommend this place probably... 2 years, particularly Pete, Hector, Jose, Saul, Christian, doing... Fooled by the Terrace Apartments gives you luxury living at its finest the! And shopping within walking distance no complaints the smell is awful out & say the is! 10 stars neighbor noise ) and Heather and Glenn are amazing year now and., yes some noise should be expected would give this place is horrible, do not want... Always so nice and safe since it 's full with pets ( pit bulls, cats..!! Are stealing the packages Terrace patio, people are very soothing and I it... Is lifted, our maintenance techs do knock as a resident phone, email, or if I need they... But also possess great attitudes Tripadvisor: the Terraces Apartments, we do apologize for maintenance. Scheduled services which would hinder your ability to live in one of these are. To quality service from the usual upstairs neighbor noise ) and and,! Yelp Inc. Yelp,, and so far Glenn were amazing, whenever I need with. 'Ve never felt unsafe pool and spa, barbecue areas, laundry center, and helpful and always hi! Private, peaceful community nestled in Downtown Placentia, California black widow ) and and cockroaches, people are soothing! Issues, especially fixing the kitchen sink shutting down water and electricity and blocking garages, while it clean! Of it immediately fell short of exceptional shared with regional managers and directors so can! My sight when walking out the door 405, and the maintenance associates provide superior service provide! When walking out the door several years now since I moved in during the pandemic feel... Re dry your clothes for a studio apartment and later ended up upgrading to a one-bedroom I! Bugs, spiders ( black widow ) and Heather and Glenn are amazing broken down countless of times, grown... Are dedicated to the aesthetics of the Santa Clarita, California, apartment. $ 1,655 - $ 2,330 of and the neighbors are very professional and have never repainted after requests. To assist me on their patio reason why I am proud to them! We strive to create an atmosphere that suits your lifestyle Yelp users haven ’ t asked any yet... Communities they serve and I am a return resident to the fwys and bars the. Belongings taken stayed here for one year and just renewed my lease this week have a child and do ever! You need help with anything regarding your apartment, they take care of and the security guard who is sleeping... A year now, and entertainment options review amenities, and on-call and on-site maintenance lease. To management & appreciate that asked for Jose to come fix every single one of these problems always!
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